After testing AI customer service platforms with my team, I’ve seen automation...

https://mylesssmartinsights.tearosediner.net/how-do-you-test-if-an-ai-agent-can-actually-execute-refunds-end-to-end

After testing AI customer service platforms with my team, I’ve seen automation hit 70% within the first week. The biggest game changer? Shifting the focus from AI trying to fully resolve issues to smartly assisting agents