Dealing with negative content online is stressful, but a reactive approach...

https://erickcmpc682.theglensecret.com/how-do-i-handle-increased-objections-in-sales-calls-due-to-online-rumors

Dealing with negative content online is stressful, but a reactive approach often causes more harm than good. Ignoring these issues creates a risk of silent lost sales as prospects move to competitors without ever telling you why