Mobile AI voice agents let customers describe issues, get answers from...

https://garrettwigp625.tearosediner.net/how-do-i-measure-if-an-ai-voice-agent-is-working-after-launch

Mobile AI voice agents let customers describe issues, get answers from connected systems, and reach a person when needed—without IVR menus or chatbot scripts. Gartner forecasts conversational AI will cut contact-center labor costs by $80 billion by 2026.