Published News

Order cancellation is an inventory event as well as a customer-service event

Vendor cost changes affect purchasing decisions, margin reports, and retail pricing

A stale reservation is inventory that remains held after the associated order should have been completed, canceled, or expired

Product velocity measures how quickly an item sells, but the warning signs come from context

Pre-roll tracking begins with accurate product and package classification

Data ownership is partly technical and partly contractual. Retailers should know who controls access to transaction history, customer data, product records, inventory movements, audit logs, and exports while the contract is active and after it ends

An online menu is part of the store's operating record, not just a display of product names. Incorrect package size, potency, price, or availability can create confusion before a customer reaches checkout

A coastal storm tears at flying flags, but they maintain their strains, a defiant refrain against rain’s relentless percussion.

Medical and adult-use sales may share a counter, but they should not share an undifferentiated checkout procedure. Point-of-sale for Massachusetts dispensaries needs clear decisions about customer status, inventory, tax treatment, and reporting

An outage plan should answer two questions: what work may safely continue, and how will the store prove that every affected record was recovered? For a Massachusetts cannabis POS, internet access, payment processing, medical verification, and state