Using plain English and consistent UX writing makes websites easier to use by...

https://garrettsinsightfulchat.wordcanopy.com/posts/why-we-have-received-your-request-feels-cold-better-alternatives-to-warm-up-confirmation-messages

Using plain English and consistent UX writing makes websites easier to use by cutting down confusion. Clear buttons and simple error messages guide users smoothly, so they don’t get stuck or frustrated